Parts Interpreter (Lorneville)

Overview / About the Role

Are you an experienced Parts Interpreter who thrives in a fast-paced environment, loves solving problems, and enjoys being part of a high-performing team? If you’re someone who can juggle multiple priorities while delivering outstanding service to customers and colleagues, we’d love to hear from you.

At Agricentre South, our Parts team plays a vital role in keeping our customers’ machinery operating at its best. We’re looking for a seasoned professional who brings strong parts knowledge, excellent communication skills, and the ability to stay calm and organised when things get busy. We’re seeking someone who can hit the ground running and make an immediate impact.

Based in our Lorneville branch, you’ll be a key member of the Parts team, supporting customers, technicians, and colleagues across the business. You’ll be responsible for interpreting parts requirements, managing enquiries, sourcing and ordering parts, and ensuring customers receive the right solutions promptly and professionally.

This role will suit someone who enjoys a busy workload, can switch between tasks with ease, and takes pride in delivering great customer service every time.

Key Responsibilities

• Handling customer enquiries over the counter, by phone, and electronically
• Supporting our Service Department with parts requirements
• Assisting other Agricentre South branches with parts enquiries and requests
• Sourcing and ordering parts for customers and workshop jobs
• Completing daily pre-picking of parts for workshop activities
• Identifying opportunities to grow parts and merchandise sales
• Maintaining tidy, well-stocked product displays
• Assisting with stock takes and inventory activities
• Managing administration associated with parts sales, invoicing, and customer accounts

Skills / Experience Required

• Proven experience as a Parts Interpreter, Parts Advisor, or similar parts-focused role
• Strong mechanical aptitude and understanding of machinery, agricultural equipment, automotive, or heavy equipment parts
• The ability to confidently multitask and prioritise in a busy environment
• Excellent communication and customer service skills
• Strong problem-solving ability and initiative
• Proven sales and relationship-building skills
• Proficient in Microsoft Outlook, Word, and Excel
• Accuracy and attention to detail when processing orders and data
• A positive, team-first attitude and willingness to help wherever needed

What We Offer

• Join a well-established and respected business in the Southland agricultural sector
• Be part of a supportive, close-knit team that works together to get the job done
• Variety and challenge – no two days are the same
• Work in a dynamic environment where your experience and initiative are valued
• Ongoing opportunities to grow your product knowledge and develop your career
• Competitive remuneration aligned with your experience